Citrix Workspace app for Chrome OS is a native Chrome packaged app that lets you access Citrix hosted workspace applications and virtual desktops from Chrome devices. It is available from the Chrome Web Store. With the Citrix Workspace app for Chrome OS app installed, you can access desktops and applications within your web browsers. One of the problems you may face when launching a Citrix Application in Google Chrome is that.ica may not launch automatically. This is what you have to do to make it work. (Tested only on Citrix XenApp 6.0/6.5) Option A: 1. Login to your Citrix XenApp web interface public facing website. Click on a Citrix application to launch. We have four XenApp 6.5 HRP05 servers serving a Full Desktop. What is the correct way to install Google Chrome so that when end users open Chrome they arent greeted with a signin screen etc.?? We just want Chrome to work like a normal browser, no fancy-schmancy signins, identities, etc. Latest Firefox and Chrome browsers do not support SHA-1 certificate and StoreFront connection fails with error: NET::ERRCERTWEAKSIGNATUREALGORITHM Citrix Receiver for Chrome/HTML5 or Citrix Workspace app for Chrome/HTML5 cannot establish secure connection and session launch will fail. NET::ERRCERTCOMMONNAMEINVALID error.
- Citrix App For Chrome App
- Chrome Citrix Workspace
- Citrix App For Chrome Windows 10
- Citrix App For Chrome Os
A list containing the majority of Internet Explorer, Firefox and Chrome related support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies.
The page is updated daily with new support articles and information. Articles will change from time and if information here is outdated or incorrect please let me know using the comments. Links may also expire or change so if you find broken links, please again let me know. For each issue, known product versions affected are recorded however that does not mean product versions that aren’t listed are not affected.
There is a search box that you can use if looking for a specific fault. For example if you have an error code or error message, use that to perform a search. You can also use your browsers search feature which will perform a search against the whole page based on the words you enter.

Internet Explorer, Firefox, Chrome:
| wdt_ID | Brief Description of Issue | Brief Description of Fix | Applicable Product Versions Affected (if known) | Link to supplemental Support Article(s) |
|---|---|---|---|---|
| 1 | When launching a published desktop you may receive 'Unknown Client Error 1110'. This only seems to happen when launching the desktop from Firefox. | What happens is Receiver is re-using an .ica file from the previous session. As a workaround you could save the ICA file to disk every time prior to launching it or delete the previous ICA files from temporary folders. A fix for this issue will be released in Receiver for Windows 4.11. | Mozilla Firefox. | https://support.citrix.com/article/CTX227354 |
| 13 | Workspace Control reconnects to only one application session instead of all the disconnected sessions. | This issue currently exists when using Chrome to access Receiver for Web. You must manually click on each disconnected application. | Citrix StoreFront 3.12 and Google Chrome. | |
| 2 | If you log on to SharePoint 2013 through Clientless VPN, you cannot use Internet Explorer to open a Word '.doc' document. | This is a known issue. Use Firefox or Chrome. | NetScaler 11.1.53.11 and still exists in 12.0.53.6 (August 2017). | |
| 3 | If you log on to SharePoint through Clientless Access, you cannot add a new item to the calendar if using Internet Explorer. | Use Firefox or Chrome. | NetScaler 12.0.41.16. | |
| 4 | When using Firefox v51 and later, the NetScaler EPA and VPN plugins do not launch. | This is due to Firefox dropping NPAPI plugin support. This has now been resolved in NetScaler 12.0.51.24. | ||
| 5 | Citrix Receiver can not be detected when browsing to the NetScaler Gateway portal and using the latest versions of Firefox. | Firefox dropped support for NPAPI plugins which causes this issue. This is now resolved in NetScaler 11.1.55.10 and 12.0.51.24 builds. | ||
| 6 | EPA scans fail occasionally with Safari or Firefox web browsers and display error '3006'. | Install the NetScaler Gateway plug-in on the client machines before EPA scans are performed. | https://support.citrix.com/article/CTX127026 | |
| 7 | Unable to launch applications from NetScaler Gateway using Google Chrome if 'Client Selective Trust (CST)' is enabled. | This is a known issue. Follow the steps from the CTX article to configure Google Chrome so that you can access resources via NetScaler Gateway with CST enabled. | Google Chrome. | https://support.citrix.com/article/CTX221662 |
| 8 | After switching off Client Choices, users are still asked to make a selection. | This was an issue with Internet Explorer Enterprise Mode. | ||
| 9 | Internet Explorer 8 does not display the NetScaler Gateway portal correctly when the portal theme is set to 'Default', 'Greenbubble' or 'X1'. | This is a known issue and a bug 'ID 669942' is currently open. | https://support.citrix.com/article/CTX227539 |
Note: If you select Citrix Workspace app for Chrome, select one of the configuration options:
- configuration.js
- web.config
- default.ica
- Google Policy
3. Click Continue to configure or click Cancel to go back to the home page.
4. On the Configuration Utility Tool | Citrix Workspace app for <Chrome/HTML5>: <config file> page, select the desired feature and choose the appropriate values.
5. Click Download to download the configuration file.
Steps to Edit a Configuration:
Chrome Citrix Workspace
1. Click Upload existing file.
2. Select the appropriate Citrix Workspace app from the following options:
- Citrix Workspace app for Chrome
- Citrix Workspace app for HTML5
(If you need configuration for Citrix Receiver, choose the corresponding Citrix Workspace app)
Note: If you select Citrix Workspace app for Chrome, select one of the configuration options:
- configuration.js
- Google Policy
3. Click Browse and navigate to the location of the configuration file to select and upload the file.
4. Click Continue to configure or click Cancel to go back to the home page.
5. On the Configuration Utility Tool | Citrix Workspace app for for <Chrome/HTML5>: <config file> page, select the desired feature and choose the appropriate values.
6. Click Download to download the configuration file.
Specific to Citrix Workspace app for Chrome

1) Google Admin policy
When you upload a policy file, the tool reads the file and lets you modify the configuration settings it specifies. To add a configuration to your file, use the ‘Create new’ option.
2) Web.config in StoreFront
The web.config file is typically located at C:inetpubwwwrootCitrix<storenameWeb> where storename is the name specified for the store when it was created. Locate chromeAppPreferences and update its value with the custom configuration as a JSON string that is generated by the tool.
Example:
chromeAppPreferences = '{'ui': {'toolbar': {'menubar': false}}}'
3) Default.ica
Citrix App For Chrome Windows 10
Copy and paste the generated code as the last line in the default.ica file.
Typically, for the Web Interface, the default.ica file is located at C:inetpubwwwrootCitrix<sitename>App_Datadefault.ica where sitename is the name specified for the site when it was created.
Sample code generated by the tool:
Citrix App For Chrome Os
chromeAppPreferences = {'ui': {'toolbar': {'menubar': false}}}
Note: Although the tool can be opened on any web browser, it works best on Google Chrome.
Disclaimer
These software applications are provided to you as is with no representations, warranties or conditions of any kind. You may use and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that (a) the software application may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the software application fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the software application. In no event should the code be used to support of ultra-hazardous activities, including but not limited to life support or blasting activities. NEITHER CITRIX NOR ITS AFFILIATES OR AGENTS WILL BE LIABLE, UNDER BREACH OF CONTRACT OR ANY OTHER THEORY OF LIABILITY, FOR ANY DAMAGES WHATSOEVER ARISING FROM USE OF THE SOFTWARE APPLICATION, INCLUDING WITHOUT LIMITATION DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the code.
